Frequently Asked Questions | Rubelis Beyond

Question 1

Who is Rubelis Beyond for?

Accepted Answer

Rubelis Beyond was created for certified divers who do not want to limit their diving experience to technical knowledge alone. It aims to deepen the relationship with the sea, underwater awareness, and the way one sees the act of diving. It is not designed for those seeking a new diving authority or practical technical training.

Question 2

Are there video lessons in the programme?

Accepted Answer

No. Rubelis Beyond consists of 12 chapters based on reading, reflection, and personal evaluation. Participants complete each chapter at their own pace and may build personal notes throughout the programme.

Question 3

How long does the programme take to complete?

Accepted Answer

There is no mandatory completion deadline. Chapters can be completed at your own pace. Your access is open for life, so you can progress at your personal tempo, and return to completed chapters at any time.

Question 4

How does access open after payment?

Accepted Answer

Once you have created your account, you will be directed to PayTR's secure payment page. After payment is complete, a personal access code is prepared for your user account by Rubelis. After verifying your email address and logging in, you can activate your dashboard access by entering this code in the relevant field.

Question 5

When is the access code sent?

Accepted Answer

Your access code is sent to the email address you used during registration within 24 hours of your payment being processed. The code can only be used on the account it was assigned to and cannot be transferred to another user.

Question 6

What does lifetime access mean?

Accepted Answer

After purchasing the programme and activating your access, you will not pay any monthly or annual subscription fee. You can return to the programme chapters and completed content at any time through your Rubelis Beyond account.

Question 7

What does the Rubelis Beyond Certificate confer?

Accepted Answer

The Rubelis Beyond Certificate is a verifiable digital document — confirmed via QR code — that shows the programme has been successfully completed. The certificate is presented in the format of a double-sided digital Beyond Card. It does not confer a new diving depth, speciality, professional level, or practical diving authority.

Question 8

Is Rubelis Beyond a PADI, SSI, or CMAS course?

Accepted Answer

No. Rubelis Beyond is an independent theoretical awareness programme. It is not a certified course of PADI, SSI, CMAS, or any other diving training organisation, and does not replace their training.

Question 9

What are the cancellation and refund conditions?

Accepted Answer

The current cancellation, withdrawal, and refund conditions are set out in the following documents: Pre-Information Form, Distance Sales Agreement

Question 10

How can I get support if I experience a technical issue?

Accepted Answer

For requests relating to membership, payment, access codes, or dashboard use, you can reach the Rubelis team at info@rubelis.com. Including your registered email address and a brief description of the issue in your message will help us resolve it more quickly.